Current students: Please follow the reset password token requirement guidance here: Passwords - Forgotten your password? (cam.ac.uk)
Should you continue to experience issues thereafter please contact the Service Desk at University Information Services via email at passwords@uis.cam.ac.uk or by phone on 01223 332999
Alumni: If already registered for Extended Self Service click on the forgotten password link at the ESS login page and follow the onscreen instruction to reset/recover.
If for any reason you are unable to complete the forgotten password instruction, please submit a request with your details for additional support.