I am an existing account holder but cannot access authenticator app and need a temporary code? 11 July 2024 14:13 Updated Please submit a request with your details so we can issue the temporary code. Related to Extended Self Service Student Registration 2FA Related articles I do not have access to a smartphone/android to complete the two Factor Authentication (2FA) needed. Why do I need to complete two-factor authentication (2FA)? What should I do if I get a '..code you have entered is not valid or expired' when attempting 2FA? I have forgotten my self-service login details, what should I do? I am returning account holder but cannot access authenticator app and need a temporary code?